FAQ

A wishlist is a feature on our website that allows you to save products you’re interested in for future consideration. By adding items to your wishlist, you can:

• Easily Find Favorites: Quickly access products you’ve saved without having to search again.
• Compare Options: Keep track of multiple glasses you’re considering before making a purchase.
• Plan Future Purchases: Save items for later if you’re not ready to buy immediately.
• Share with Others: Share your wishlist with friends or family for opinions or gift ideas.

To use the wishlist feature, simply click the “Add to Wishlist” button on any product page while logged into your account.

If you receive a damaged item, please contact us within 7 days at [email protected] or call us at 469-333-3222. We’ll assist you with a replacement or refund promptly.

Yes, you can change or cancel your order, but please contact us as soon as possible. We process orders quickly to ensure timely delivery, so modifications or cancellations are only possible before your order enters the processing stage.

How to Change or Cancel Your Order:

• Contact Customer Service Immediately:
  • Email: [email protected]
  • Phone: 469-333-3222

What to Include:

• Order Number: Found in your order confirmation email.
• Change Details: Specify the items or details you wish to modify.
• Cancellation Request: If canceling, simply state that you wish to cancel your order.

Please Note:

• Time-Sensitive: The sooner you contact us, the better we can assist you.
• Processed Orders: If your order has already been processed or shipped, we may not be able to cancel or change it.
• After Shipment: If the order has shipped, you can initiate a return once you receive it by following our Refund andReturns Policy.